How is this helping new players want to keep playing?

yes i have said it before and this will be my last, it is quite plain that who ever is behind this game does not want to keep new players, it is very disappointing to see a game that has great potential being handled by someone who is blinded by the coin. I'm sorry if this offends the die hard MWO loyalists but from the perspective of a new player this is so very un-balanced and not enough is being done quick enough to keep new players interested in the game.
For a free to play game in comparison to other free to play games the cost of things is very high on both fronts c-bills and real money, the performance of the developers is atrocious and they should be ashamed and embarrassed to call them selves game developers. There bugs in this game that we should not be experiencing, frozen city for example the textures and shading dont load up so your getting sub-standard visuals, light mechs getting stuck on bad graphic clipping on just about all of the maps, people are still aggravated by hit detection and host state rewind.
From everything that i have read on these forums and from other sources the only thing that is keeping this game alive is the dedication of the die hard fans of Mech Warrior, the books the previous games etc, and i fear that it is going to take these people to speak up and express their disappointment and to stop spending money until the core aspects of this game are corrected to a standard that is acceptable for the amount of money they are charging, until this happens i cant see anything good happening anytime soon.
From an outside perspective it looks as though the developers are taking advantage of the passion people have for the Mech Warrior game title, there has been no evidence of recent attempts to gain a larger player base, there is no retention package in place for the new players, funds already raised have been squandered on other projects instead of making sure that they provide what people have been sold (people bought mechs and have been delivered mechs) but they have been delivered into a game that has sub-standard foundations, its abit like buying a high profile sports car and everything on the outside looks awesome and as it should, until you look under the hood and find a normal city car engine.
If i didnt say anything and just excepted this for what it is then the quality will always be substandard in inferior quality in a very competitive market of which you need to keep an eye and be on the leading edge to make it viable, as it stands this is not the case, it feels as though the developers do not have their finger on the pulse nor do they have any leading edge for this market. The advantage was lost when they wasted funds on other projects and failed to deliver in game content that was announced publicly through more than 1 media source of which alot of people bought into.
Is all this too harsh? maybe and im sorry for that but it is how i see it, I really hope that fingers are pulled out of their ***'s and their brains put into gear and save this game from the brink of death, i have plenty of money to spend on this game, that wont happen until i see a productive team behind this game title.
This game title needs to be put into the hands of someone who's eyesight isn't obscured by financial possibilities, you have a small, frustrated player base, that on its own should be warning enough.
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